Frequently asked questions
Do you provide post-warranty repair for exercise equipment?
Yes, we repair exercise equipment even after the warranty period has expired. Post-warranty repair begins with diagnostics, during which we identify the cause of the malfunction, the required work, and provide a preliminary price estimate.
If the repair is feasible, we perform the work immediately; if replacement parts are needed, we order and install them.
After the repair, the equipment is tested to ensure the client can use it safely and without issues.
Do you provide warranty service?
Yes, warranty service for exercise equipment is provided if the equipment is still under a valid warranty and has been used according to the manufacturer’s instructions.
During the warranty period, repairs are usually free of charge for the client, provided the warranty conditions are met.
We also arrange transportation of the equipment to and from the service center, so the client does not have to worry about logistics.
How much does the repair cost?
The repair time depends on the complexity of the malfunction. Most common issues (noises, belt slipping, or mechanism jams) can be resolved fairly quickly.
More complex problems, especially those involving electronics or the motor, may take longer. If replacement parts need to be ordered from the manufacturer, the process can take up to a few weeks.
In all cases, we provide the client with an estimated timeline immediately after diagnostics.
The cost of repairing equipment depends on the type of malfunction, the equipment type, and whether replacement parts are needed. For example, a simple belt adjustment will cost less than repairing the motor or electronics.
Before starting any work, we always perform diagnostics, assess the situation, and provide a clear price estimate. Our goal is for the client to know in advance what work will be done and how much it will cost.
How long does it take to repair the equipment?
Do you repair treadmills and other cardio equipment?
Yes, our service specializes in repairing various types of equipment: treadmills, elliptical trainers, bikes, rowing machines, and other cardio equipment.
The most common treadmill issues involve belt wear, motor problems, control boards, or improper lubrication.
Our specialists have experience with equipment from different manufacturers and select the most suitable solution based on the situation.
Do you provide preventive maintenance for exercise equipment?
Yes, regular preventive maintenance is one of the most important services to help prevent serious malfunctions in the future. Exercise equipment, especially when used intensively in gyms or at home, gradually accumulates dust and dirt inside.
During preventive maintenance, we disassemble the equipment, clean the interior, lubricate moving parts, and check belts, cables, and tension.
Regular maintenance extends the lifespan of the equipment and ensures safe use.
