Frequently asked questions
How to place an order?
You can place orders independently through the B2B system, using search by product name, code, or category (e.g., printer cartridges, toners, office paper, computer equipment). You can also send your order by email to your account manager. If needed, we assist in creating your first office supplies basket and recommend the most suitable solutions based on your equipment and type of work.
Is it possible to get an individual price offer?
Yes. For regular clients, companies, and organizations that regularly purchase printer cartridges, office equipment, or larger quantities of stationery, we prepare individual commercial offers. We assess monthly volumes, most frequently used products, and provide optimal pricing.
Is a separate agreement required to start the collaboration?
Yes. Once logged into the B2B system, you’ll see up-to-date stock levels, individual pricing, and the full range of office products – from printer cartridges and toners to keyboards, mice, calculators, document folders, and archiving solutions. This allows you to plan purchases, optimize inventory, and ensure uninterrupted office operations.
At the start of the collaboration, we agree on the main supply terms: pricing, payment deadlines, delivery schedule, and responsibilities. Depending on the planned volume, we can either sign a long-term supply agreement or work based on approved commercial offers. We supply original and non-original printer cartridges, toner, ink, office paper, stationery, computer accessories, and other office equipment to business clients.
Yes – we provide real-time visibility of stock levels, so you’ll always know what’s available in the warehouse.
What is the delivery time for the products?
The majority of office supplies – printer cartridges, toners, ink, paper, stationery, and computer accessories – are constantly kept in stock. Orders are usually prepared on the same or the next business day, and delivery is typically completed within a few business days, depending on the region.
What is the minimum order quantity?
Minimum order quantities depend on the product category, but we aim for flexibility. You can order printer cartridges, computer equipment, or other office supplies according to your actual needs. Our goal is to make office supply procurement convenient and cost-effective, without excessive stockpiling.